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Questions and answers

At every camping plot, there is information on the size of the plot, electricity, water and other conveniences available.

An administrative fee of 500 kr and possibly the booking fee, if the reservation is cancelled 30 days prior to arrival, with the provision for cancellation insurance. Cancellations made less than 30 days prior to arrival do not qualify for any refund.

With cancellation protection, you can cancel up to 24 hours prior to arrival and receive the full booking amount in addition to the cost of the booking fee and cancellation policy. Valid reasons must be confirmed in case of cancellation less than 30 days prior to arrival.

Our collaboration with Collector Credit AB gives you a choice of payment method that suits you. If you choose to pay with an invoice, this will be sent to you via email along with confirmation of your booking. You can then choose to pay the full amount or an instalment basis of smaller amounts.

Your first invoice will be due for payment within 14 days which will include an admin fee of 39 kr. When you have received the invoice, you have a choice to make a part payment over a maximum period of 12 months and your first instalment will be the lowest amount on the invoice. Interest of 19.2% p.a. will be charged on instalment payments. Your credit status may be reviewed which in some cases will involve a credit check. For delayed and missed payments, a late payment fee of 100 kr and accrued interest will be charged.

See the complete terms for Collectors invoices, credit account and instalment payments

Standard European Consumer Credit Information

What happens if I do not pay on time?
If you do not pay your invoice on time, Collector sends out a reminder invoice. This includes a reminder fee of $ 60 and expires within 14 days of print date. The booking will be canceled if payment is not made as above.

In case of unexpected events, we can send you a SMS hence it is absolutely necessary to leave a contact number. If you do not have a mobile no, then you can provide an alternative phone no.

All Bookings are confirmed via email. Besides we would like to send you an ‘after-visit’ comment form as we normally monitor our guests comments. Many of our guests would also like information about any special offers we have, but you can also unsubscribe from this if you wish to.

Bring along bedlinen and towels – alternatively one can rent this at the reception.

Contact the reception at the respective destination – contact details can be found under the respective campsite.

Contact us to make a group reservation.

+46 (0)20 22 99 22
bokning@en.firstcamp.se

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